Report claim on your travel insurance
For assistance abroad, please call +47 21 40 80 00 (24 h).
Got Norwegian bankID?
Add travel insurance to your profile
Before you can report a claim or access a travel certificate, you must link your travel insurance to your profile using BankID. You need the insurance number from Equinor's intranet to do this.
Report a claim (in Norwegian)
If you can read Norwegian and have BankID, using this service will speed up your claim process.
No BankID?
Non-Norwegian speaking customers without BankID may use the forms below.
Cancellation
You have cancelled your trip due to illness, injury, death or other circumstances.
Medical
You seek compensation related to an illness or injury, such as hospital expenses.
Delayed luggage
Your luggage did not arrive on time, and you have expenses related to the delay.
Delayed or cancelled transportation
Your transportation was delayed or cancelled, and you have expenses related to the delay.
Damaged or lost personal belongings
Your luggage or personal belongings was damaged, lost or stolen.
Other
None of the incidents match your circumstances.